Job Description

Sales

• Greet and serve all customers providing a fast friendly service.
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
• Ensure good knowledge of all functions of watches and other Swatch products.
• Provide reliable information to customers in all matters relating to guaranteed and after sales service.
• Help display merchandise as directed.
• Contribute to the store reaching its monthly sales targets.
• Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on the spot feedback when required.

Security

• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
• Maintain/build a general awareness of products and security hot spots.
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