Position Overview
**_Job Overview:_**
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift.
**_Duties and Responsibilities:_**
+ Welcome guests in a friendly, prompt and professional manner.
+ Register guests, issue room keys, provide information on hotel services and room location.
+ Answer phones in a prompt and courteous manner.
+ Up-sell rooms where possible to maximize hotel revenue.
+ Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
+ Complete and transmit daily accounting reports and prepare them for review by hotel management
+ Issue, control and release guest safe-deposit boxes.
+ Communicate any outstanding guest requests or issues to m...