Position Overview
The cashier/customer service associate is responsible for providing excellent customer service to our customers. This is a part-time position, must be able to work every other weekend and other shifts as needed 10-20 hours/week.
Essential Functions:
+ Treat all team members, vendors, and customers with courtesy and respect.
+ Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
+ Ask open-ended questions to ensure that customers receive proper assistance from department heads. Follow up.
+ Communicate customer needs via intercom and two-way radios. Use two-way radios to communicate to yard team when customers are coming out. Provide proper loading paperwork to customers.
+ Provide a fast and effective check-out transaction. Process customer orders, invo...