Position Overview
Known internally as Part-time Careline Operator
Location: Call Centre based in Ringwood, Hampshire (you will work on site)Shifts required: 15:00 to 20:00 worked as 4 shifts on and 4 shifts off. This will include weekends and Bank holidays on the rosterSalary: Circa £22-23,000 per annum, pro rata for part-time (from £11.28 per hour)
About the role
Our Careline / Call Centre Operators provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments right across the UK.
As a Part-time Careline Operator, you will work as part of the call centre team, providing telephone-based customer support with responsibilities including:
Taking incoming calls and responding to a variety of situations including medical emergencies, fire panel alarms, security entry calls or speaking to people keen to hear a friendly voice.