The Paratransit Operations Manager will manage the day-to-day responsibilities and process of the Paratransit team. They will train, support, and provide guidance to team members. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings. $95,000/annually Major Responsibilities * Manage the activities of Paratransit team. * Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning. * Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team. * Assess the skills and skill levels necessary to achieve work objectives. * Conduct midyear and year-end performance appraisals, providing regular feedback on their performance. * Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate pay...