PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER

Title Description: SURFACE TRANSPORTATION

Date Posted: 6/18/2026

Deadline: 7/2/2026

Job Number: 107-26-N

Branch:



Salary: $71,572 - $107,357

Union Status: NON-REP


WORK OBJECTIVE: This is professional, administrative and management work overseeing day-to-day operations of the Paratransit and Mobility Services Department. The position manages Americans with Disabilities Act (ADA) paratransit eligibility and functional assessments, travel orientation and mobility programs, customer service functions, and the systems that support scheduling, eligibility, and customer communications. The position ensures that policies, procedures, and daily practices align with regulatory requirements and departmental goals. Work is performed with considerable independence under the general supervision of the Manager, Paratransit and Mobility Services Operatio...