Position Overview
Summary of Job Responsibilities
Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).
Job Responsibilities
Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests. Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e. Hotel Room, Luggage, Transportation, etc. Manage the Paiza Membership counters and assist with Paiza Membership enrollment. Assist guests with Paiza Programs opening and settlement. Prepare and ensure proper set-up of private gaming salons for Paiza guests. Assist with Special Events and Promotions. Conduct MBS Casino tours for Paiza guests. Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved...