Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Meet and greet guests at checkpoints and assist with arrival and departure arrangements – such as hotel room, luggage, transportation, etc.
• Manage Paiza Membership counters and assist with Paiza Membership enrollment.
• Assist guests with Paiza Programs opening and settlement.
• Prepare and ensure proper set‑up of private gaming salons for Paiza guests.
• Assist with special events and promotions.
• Conduct MBS Casino tours for Paiza guests.
• Work closely with stakeholders (Sales, Transportation, Front Office, Cage, Table Games, etc.) to respond to guests’ requests and feedback and ensure excellent satisfaction.
• Ensure compliance with the organization’s guidelines and regulatio...