Packaged GasesCustomer Service Representative

Manages sales
campaigns with the intent of either scheduling appointments for sales to
improve sales productivity or by gaining business via direct quote/follow up.
Assesses customer satisfaction with MTG products and services via conducting
surveys and provides insights for addressing customer concerns. Works closely
with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.
Position Accountabilities;

Place outbound calls with the prime purpose of
scheduling appointments for sales with new or existing customers, notifying
sales of committed appointment times and then following up with a courtesy call
to determine customer satisfaction/needs. Provides quotes or completes the
sale, if campaign appropriate to directly gain new business. - Probes and
identifies problematic situations/opportunities that could protect or yield new
business for MTG and communicates the information...