Position Overview
**Position Summary:**
A Penske Outside Repair Coordinator manages repairs sent from a Penske facility to an outside vendor. This position has frequent vendor and shop contact. An ORC ensures units are transported to and from outside repair facilities, obtains estimates and invoices for repairs, and documents pertinent information in internal systems.
**Major Responsibilities:**
Using multiple systems while interacting with vendors and Penske shops, this position will perform some or all of the following:
• Ensuring timely repair appointment scheduling & follow-up with vendors and shops and provide daily status update at unit level to the locations
• Setup and coordination of unit transportation to vendor and back to Penske (hike/tow)
• Strong attention to detail when building repair orders in ServiceNet to accurately reflect jobs in process (requires knowledge of job component codes) and accurately update of parts and labor cost...