Job Details

Description

Position Summary
The Outpatient Navigator is responsible for coordinating post-emergency department (ED) follow-up care for recently discharged patients. This role serves as a critical bridge between the emergency department, primary care providers, specialists, and community resources to improve continuity of care, reduce avoidable readmissions, and enhance patient outcomes.
The ideal candidate is a clinically experienced and patient-centered healthcare professional with strong communication, organizational, and care coordination skills. Candidates must possess experience as a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN).
Key Responsibilities

Review emergency department discharge reports and identify patients requiring outpatient follow-up.

Contact discharged patients to assess needs, reinforce discharge instructions, and coordinate timely follow...