Job Description:
Responsible for managing accounts receivable (A/R) and ensuring timely follow-up on unpaid or underpaid balances from payors and third parties. This role includes handling collections through phone and written communication, maintaining account tracking systems, reviewing aging reports, and submitting appeals or medical records as needed to prevent missed deadlines. The position requires resolving patient account issues, coordinating with billing and other departments, and escalating accounts when necessary. The individual is expected to meet daily productivity and monthly collection goals, reduce aged accounts, and ensure compliance with policies. Additional responsibilities include supporting team workflows, assisting with training and mentoring, and delivering excellent customer service while maintaining confidentiality and professionalism.
 Skills:

+ Medical billing and claims processing

+ Medicare and Medicaid knowledge

+ Insuran...