Job Summary:
The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedures for a high volume of patients (in all registration areas within the hospital and off site) including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Responsible for interviewing in-house patients through a bedside registration process to obtain demographic and financial information. Will inform patients of insurance benefits and provide estimate to patient of anticipated out of pocket costs of care. Will collect amount due or offer payment plan and/or provide information about financial assistance programs. The Outpatient Administrative Specialist will assist the Insurance Specialist in copay research, mailing patient letters and visiting patient in room to discuss copay. Will also assist the Admissions Coordinator with answering a large volume of pho...