Outlet Supervisor (Ice Cream)- RB (ID: 7829) Industry Food & Beverage/Catering/Restaurant Specialization Food/Beverage/Restaurant Position Level Junior Working Hours 44 Hours (6Days) Responsibilities * Lead daily outlet operations, aligning with company values, brand culture, and service standards.
* Monitor and anticipate customer needs to ensure an excellent customer experience and prompt resolution of issues.
* Ensure compliance with all operating procedures.
* Supervise and ensure accurate daily sales reporting and timely banking of sales takings.
* Monitor stock levels, coordinate stock ordering, and conduct periodic stock checks to prevent losses.
* Coach, train, and motivate staff to ensure a cohesive team environment and continuous improvement in service delivery.
* Support manpower planning and assist with staffing coverage during operational or promotional events. Requirements * Proven experience in F&B operations, preferably in a supervisory or managerial r...