As the Outlet Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.
This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa's brand standards and reputation for outstanding service.
Key Responsibilities
1) Sales, Revenue & Performance Management
Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
Prepare and present sales reports, performance analysis, and...