Position Overview
Prospecton. A well-established company within the logistics industry is seeking a proactive and detail-oriented
Outbound Customer Services Agent with proven experience in the shipping / logistics environment. This is an exciting opportunity for a dynamic individual who thrives in a fast-paced, high-pressure setting and demonstrates strong organisational and problem-solving skills.
Key Responsibilities:
- Maintain and update shipment schedules
- Manage and monitor bookings with shipping lines
- Process bookings and issue confirmations to customers
- Follow up on quotations
- Clear internal Sentry (latency) reports
- Conduct strategic container planning
- Handle hazardous cargo applications and documentation
- Issue transport and packing instructions to warehouse and transporters
- Send empty depot releases to shipping ...