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⏰ Full-time

Outbound Customer Care Advocate TCA

Axelon Services Corporation
Location 📍 Warwick, Rhode Island, United States
Posted 📅 May 16, 2026
Work Type ⏰ Full-time

Position Overview

Pay Rate: Max pay rate - $20 per hour

Summary:


  • Candidate must be commutable to the Warwick, RI location.

  • Role involves initiating callouts to potential accountholders eligible for a Total Control Account (TCA).

  • TCAs are financial accounts, similar to checking/saving accounts, and are interest-bearing.

  • Empathy is needed as customers have often recently lost someone close to them.



Responsibilities:


  • Clearly educate the caller on the benefits of a Total Control Account.

  • Answer any questions or address any concerns the accountholder may have.

  • Explain options available to access their funds.

  • Offer to order a Visa Debit Card for the account.



Requirements:


  • Live within 50 miles of our Warwick, RI office.

  • Ability to work from home w...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Warwick, Rhode Island, United States