Position Overview
Overview
A well-established Dothan firm is seeking an Outbound Call Associate to join their team. The ideal candidate will be responsible for making outbound calls to clients and prospects, providing information, gathering data, and supporting overall business operations through clear and professional communication.
Responsibilities
- Make outbound calls to existing and potential customers to share information, follow up on inquiries, and gather required details.
- Maintain accurate records of call activity, customer responses, and updated contact information.
- Provide professional and courteous customer service while representing the company positively.
- Follow call scripts and guidelines while maintaining a natural and engaging conversation style.
- Meet daily and weekly call volume goals while maintaining quality standards.
- Collabora...