JOB SUMMARY


The Outage Communications Team Lead is responsible for leading and coordinating outage communications capabilities that support Georgia Power customers and internal operational partners during daily operations and major storm events. This role provides strategic oversight, technical leadership, and cross-functional alignment for outage communication platforms, analytics, and messaging tools, ensuring timely, accurate, and consistent customer communications. The position supports current and future-state OMS outage communications systems and serves as a primary liaison between Operations Technology, Customer Service, Storm Center, IT/TO organizations, and external vendors.


This position is classified as a hybrid role and will be expected to work both in-office (4-days per week) and remotely, including extended hours during storm and emergency events.




JOB RESPONSIBILITIES



+ Provide day-to-day leadership and wor...