Seize a rewarding career as a Bilingual Customer Service Specialist II in Ottawa. Deliver exceptional customer support, resolve inquiries, and actively engage in professional development.
As a Bilingual Customer Account Specialist II at TD, you will work within the Personal & Commercial Banking sector to provide exceptional service in both English and French. You'll be tasked with addressing customer needs through effective problem resolution and working towards performance excellence. Ongoing training will help you advance your skills in this dynamic role.
Key Responsibilities:
• Ensure an outstanding customer service experience
• Efficiently handle inquiries to resolve issues on first contact
• Consistently meet and exceed key performance indicators
• Participate in training initiatives to enhance professional growth
• Comfortably use multiple computer systems and applications
Requirements:
• Fluent in both French and English
• High School Diploma or equ...