Description
Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.


What you get to do everyday:

+ Set up new customer accounts within SAP.

+ Input and manage both new and existing orders in SAP.

+ Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.

+ Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.

+ Communicate estimated shipping dates and send order confirmations to customers.

+ Prepare and issue Proforma Invoices for custo...