Position Overview
Job Description
Essential Functions:
Process email Purchase Orders from end users through Salesforce and SAPRetrieve orders from partner portal and process into SAPVerify pricing against customer contract or approved discount matrixVerify availability of productCoordinate with Purchasing to determine lead times when supply is not availableExercise discretion to prioritize product allocations when supply is not availableProvide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and SalesProcess customer returns and credit note requests in a timely mannerAnswer customer inquiries regarding order status, product availability, pricing, lead times and tracking numbersTroubleshoot customer issues, responding in timely mannerConsistently review backlog to ensure compliance with company booking policy, including r...