Job Summary –· Customer facing services for a Region or specific Country.
Telephone and email support for any inquiries from Customers or internal teams.
Processing customer ́s purchase order process and their accurate follow up.
Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.Years of experience needed 2–3Technical Skills:· Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
· Fluently communicate in English and SpanishWork closely with internal teams to identify system requirements· High level of communication in general· Able to meet client needs and offer the best solution· Sensitive communication· Achievement of process knowledge and ongoing education based on i...