Makes recommendations based on an understanding of the business strategy and stakeholder technology needs.
Provides advice and guidance to assigned business/group on implementation of technology solutions.
Supports business in production support, system enhancements, product upgrades and development.
Supports the IT transformation agenda and ensures business & technology needs align.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Tracks metrics and milestones, makes recommendations for resolution and escalates as appropriate when issues arise.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Research and document sponsor/stakeholder needs in accordance with Project Life Cycle methodology utilizing reporting tools, requirements gathering methodologies, process m...