Position Overview
Our client is a leading shipping company. This role is responsible forsupporting, maintaining, and enhancing enterprise applications and analyticsplatforms to ensure smooth operations, compliance, and data integrity acrossthe organisation.
Key Responsibilities
- Support and manage enterprise applications,ensuring system stability, performance, and alignment with businessrequirements
- Configure and maintain applications in accordancewith organisational policies and compliance standards
- Handle incident, problem, and change requestsfollowing structured IT service management processes (ITIL)
- Troubleshoot system issues and provide timelyresolution to minimise operational disruptions
- Maintain clear and structured documentation forsystem configurations, processes, and user guides
- Support user access management, audit processes,and compliance requirements (e.g. role-based access control)
- Collaborate with cross-function...