The role of Senior Analyst, EPM will provide critical thinking and a high degree of application functional analysis and attention to detail while being recognised as a trusted advisor to the team and stakeholders. The characteristics include being versatile, displaying leadership qualities and enthusiasm to take on new problems.
The role includes analysis of solving incidents (operations mindset), recurring issues and converting application functional or user reported issues into self serve capability for end users where possible.
We are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals.
They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises.
Strong personal resilience with proven ability to work under tight timeframes and juggling multiple pro...