Description
We are looking for an Ops Excellence Program Manager to lead the operational excellence charter for On-Package Ads (OPA), with a focus on campaign execution, process automation, quality control, and cost optimization across all fulfillment networks (SSD, Core, and QC). This is a high-impact, cross-functional role that sits at the intersection of Program Management, Product Operations, and Operational Excellence.

Key job responsibilities
The role will be responsible for:
1. Campaign Management & Execution: Own end-to-end campaign lifecycle management across different packaging formats — including targeting execution and SLA adherence across all Amazon IN networks. Drive continuous improvement in lead times and campaign run-day efficiency to consistently meet or exceed contracted SLA targets.

2. Box Configuration & Annotation Operations: Manage box configuration workflows and maintain operational health — tracking activation rates, identifying dorma...