By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Operations Support Services - Team Lead
**PRIMARY PURPOSE** : To supervise Operations Support Services (OSS) staff and processes; to monitor colleagues' workloads; to provide training and monitor individual transactions; and to provide technical direction on work processes.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Supervises Operations Support Services colleagues.
+ Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
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