Flexible Work, Better Balance
Sygnia Asset Management is looking for an Operations Support Consultant to join its Cape Town office. The role provides technical and administrative support to ensure smooth operation of critical processes.
Type: FULL TIME
Key Responsibilities Validate the integrity of all bulk‑run data files before initiation. Attend to operational exceptions from bulk runs (failed collections, income depletion). Monitor product‑specific controls such as Guaranteed Annuity and Glidepath management. Respond to regulatory compliance monitoring actions (Reg‑28, forced rebalancing, fund restriction corrections). Assist with setup and ongoing maintenance of model portfolios. Validate and initiate monthly phase‑in runs. Handle bulk‑email communication to clients and advisers for operational initiatives. Provide technical administrative assistance to Finance, QA and SRS (incident calculations, data requests, clean‑ups). Support busines...