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Operations Support Assistant

The NWH group
Location 📍 Dalkeith, United Kingdom
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Role: Operations Support Assistant 


Salary: £28,000 - £29,000 per annum

Location: Newcastle 

We are looking for a Operations Support Assistant to join our growing Transport and Operations team at our Newcastle Depot.

You will serve as a key point of contact for our Waste Services customers, therefore your passion for delivering excellent customer service is essential. Alongside this, you will support the coordination and development of a team of drivers, helping to ensure our day-to-day logistics operation runs efficiently and safely.

This is a varied role where no two days are the same. You will be working in a fast-paced environment where strong organisation, communication and decision-making skills are key to success.

Job Activities:

  • Welcome and support customers across multiple communication platforms including telephone, email, live chat and face to face
  • Build strong, ...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Supervisors of Office and Administrative Support Workers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Dalkeith, United Kingdom