Our client is a well-established and highly respected business operating within the trade and construction industry, based in Saffron Walden. Known for their exceptional customer service and reliability, they are currently seeking a proactive, hands-on, and organised individual to join their team. This is a pivotal role where you will act as the business owner’s right-hand person, overseeing daily operations and leading a small, dedicated team.

This is a dynamic, multi-faceted role that bridges the gap between daily hands-on customer service and operational leadership. You will be the face of the business at the trade counter, a leader to the team, and a strategic partner to the owner. The ideal candidate will be just as comfortable answering sales inquiries and checking deliveries as they are analysing processes to improve business efficiency.

As the Operations Supervisor you will be:

* Overseeing and motivating a small, close-knit team, ensuring daily tasks are...