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Purpose of the Job: Monitoring Express and domestic operation to ensure effective and efficient workflow in line with the standards, procedures, and policies.

Responsibilities Manage the operational excellence of the Pretoria Operations. Deliver sustainable cost benefits to the business. Ensure that all operational aspects are managed in accordance with company requirements. Manage and deliver projects within time and budget when required. Interact with Sales and create a proactive working relationship to enable us to deliver world‑class service. Manage the operations and any other tasks required to meet company requirements. Implement and meet agreed KPI’s. Develop a culture of pride and excellence in your area of responsibility. Ensure that agent SLA’s are met and enforced. Manage all assets under your control correctly. Effective and efficient management of collections and deliveries. Compile Route Optimi...