Job Title:

Operations Strategy Execution Manager

Location:

CA - Westlake Village

What you'll do:

As an Operations Strategy & Execution Manager you'll conduct detailed assessments of our current operation process on an ongoing and regular basis. You’ll work with various departments to enhance and streamline the operations process for AmeriHome. You’ll maintain a consistent and constant flow of communication with team members and managers. You’ll participate in managing various vendors, addressing reporting needs, and leading user acceptance testing on different applications.

Map end-to-end workflows (source docs, field source, impacts to other roles, alerts, business rules etc.). Identify opportunities to streamline process, reduce cycle times, improve ILQA and QC quality.

Identify opportunities between operations and training team (Gap analysis). Coordinate application release impacts with the Training team; assist with creation of job ai...