Position Overview
Description
Operations Specialist / Customer Service Representative
Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus.
Responsibilities:
+ Receive and review customer orders, resolving discrepancies as needed
+ Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
+ Send order acknowledgements and communicate updates to customers
+ Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
+ Communicate shipment delays and provide status updates to customers
+ Arrange logistics...