Job Summary

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.

Essential Duties and Responsibilities

• Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and acts as the proxy for KRONOS for all daily updates for drivers and helpers.
• Responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks such as procurement, time and attendance, safety incidents, and contract labor, assists with the processing of payments and other financial tasks, assists in the implementation of operational projects as needed, communicates with cus...