Position Overview
JOB DESCRIPTION
Answer calls and texts of clients or reply to Facebook and Instagram messages for order queries or booking of appointments.Fill up the daily worksheet and ensure that details are complete.Analyze the worksheet and bookings to be able to entertain the most number of clients as much as possible.Able to encourage or convince clients to avail of more services or add-ons.Answer complaints of customers properly and be able to think of solutions.Maintain an inventory of supplies/stocks.Attend to customers and perform duties and responsibilities with honesty, integrity, and professionalism.Maintain an inventory of items.Ensure prompt delivery and items are well-packed.QUALIFICATIONS
Extensive experience in an operations officer position, or similar.Exceptional leadership and communication skills.Experience with budgets and financial reports, and monitoring e...