Leading from the front, our Operations Managers inspire and manage our Team Leaders, coaching, developing everyone to be the best they can be, they provide our team of around 125 people with the skills and tools they need to provide positive customer experiences and a great service from start to finish.

Our customer-facing Contact Team is at the heart of everything we do. Thanks to our talented colleagues, we succeed together and make a big difference to the lives of our customers. Working in partnership with high street banks, we provide a range of solutions that deliver positive outcomes for all and help our customers to achieve financial freedom.

Our customer-focused approach to debt recovery helps people return to good financial health. We don’t expect our customers to have all the answers so everything we say is built around the solutions and options we can offer. We also provid...