Completed Matric (Tertiary Qualification is a plus)
5+ years of team leadership in a complex, high-turnover environment
5 + Years Retail Operations Experience
Matrix management skills to foster cooperation across business functions
Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking
Proven track record of delivering exceptional customer experiences
Demonstrated ability to drive store targets and achieve outstanding results
Responsibilities:
Ensuring efficient back-of- house operations, exceptional customer experiences, and adherence to company policies and procedures.
This individual is the custodian of minimising or mitigating risk and as the Operations Manager, you will be responsible for optimizing processes, managing stock & running stocktakes, overseeing financia...