Head of Customer Service

Growing international iGaming operator is looking for a Head of Customer Service to lead onsite support operations from its Melilla office.

The role will focus on player support performance, team management, escalations, service quality, and operational improvements across regulated markets.

Requirements:

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
- Strong iGaming Customer Support leadership experience

- Experience managing operational/support teams

- Understanding of player operations, RG, payments and escalations

- Fluent Spanish and English

- Salary circa €50-55k

- Hands-on and office-focused mentality xhfqzwm

Location:

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