I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

Hours: The shift for this role will rotate every two weeks. 1st shift is 2:30 AM - 11:30 AM, 2nd shift is 11:00 AM - 6:00 PM.

II. Essential Duties and Responsibilities

+ Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
+ Meet with new frontline employees daily to ensure consistent communication and support of onboarding
+ Provide timely and consistent touchpoints with frontline employees.
+ Regular review of best practices to enhance daily performance
+ Focus on understanding and progress of frontline employee career goals
+ Identify and address improvement opportunities and collaborate with frontline...