Description
Manages a team of managers and overseeing a team size of ~ 250 employees.
Analyzes the key levers of the business to identify claim and bad debt trends and proactively take action to eliminate root cause seller/buyer performance defect and maintain trust in transaction on Amazon platforms.
Leverages Amazon industry-leading infrastructure, and develop new points of control to block fraud with minimal disruption of good selling activity.
Accountable for independent discretion based decisions, involving trade-offs with significant bottom-line impact.
Sets goals and is responsible for improvements in specific metrics for fraud prevention, user experience, and increased perception of safety for the site.
Accountable for Managing Business level escalations - with Customer interaction and reporting to Senior level Leadership in Amazon.
Basic Operations: The candidate needs to be able to drive results as in a production environ...