We are looking for a dynamic Operations Manager to lead cleaning services across multiple sites in the KZN Region. The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships.

Duties & Responsibilities Allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to. Output‑based contracts must be managed efficiently. Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections. Open new units according to company policies and procedures and implement Tsebo standards within a three‑month period. Ensure unit closures receive proper service until the last trading day and all processes relating to staff, equipment, billing, and costs are attended to within the month of closing. Retain contracts through maintaining excellent service standards, identifying and mitigating the risk of cancellat...