Take charge as Operations Manager in an urban restaurant environment, focusing on revenue monitoring and service optimization. This role requires effective communication and leadership skills.
As an Operations Manager, you will set staff schedules, manage training programs, and implement operational procedures. You will also handle supplier negotiations and ensure adherence to health and safety regulations. The position requires someone who thrives in high-pressure, fast-paced settings and can seamlessly address customer complaints.
Key Responsibilities:
• Monitor revenues and determine labour costs accordingly
• Organize and direct daily restaurant operations
• Hire and supervise staff, ensuring effective training
• Implement health and safety regulations across operations
• Respond to customer complaints for service enhancement
Requirements:
• 2-3 years of restaurant operational experience
• Relevant college diploma or certificate
• Proficient in staf...