Elevate clinic operations with HearCANADA as a full-time Operations Manager in Central Ontario. Provide multifaceted support to new clinics while ensuring exceptional patient care and team empowerment.
In this permanent role, you will leverage your multi-site operations experience in retail or healthcare to enhance HearCANADA clinics. Reporting to the Divisional Sales Director, your analytical mindset will help drive KPIs and operational excellence. The position is hybrid, involving approximately 60% travel in the region, primarily around the GTA.
Key Responsibilities:
• Oversee operational aspects of assigned HearCANADA clinics
• Develop and maintain standard operating procedures (SOPs)
• Support clinic staff with training and performance assessments
• Analyze KPI trends and document centre needs
• Assist with successful clinic transitions and integrations
Requirements:
• 3+ years in multi-site operational roles
• 2+ years of leadership in training and de...