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⏰ Full-time

Operations Manager - Customer Experience

Serenity Mental Health Centers
Location 📍 Frisco, Texas, United States
Posted 📅 May 16, 2026
Work Type ⏰ Full-time

Position Overview

Operations Manager – Customer Experience 


Location: Frisco, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually  


 


Overview 


Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything. 


This role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. 


No industry-specific experience required. We provide full training. 


 


What You’ll Do 


  • Own daily operations in a customer-facing, high-volume environment  

  • Lead, coach, and develop a team while driving accountability to performance standards and KPIs  

  • Ensure every customer interaction is professional, efficient, and high-quality  

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Frisco, Texas, United States