Job Summary:

The Operations Manager will be responsible for overseeing end-to-end operations across outlets/central kitchen, ensuring efficiency, quality, and profitability. The role involves managing teams, streamlining processes, maintaining service standards, and driving business growth while ensuring compliance with company policies.

Key Responsibilities:

1. Operations Management

• Oversee daily operations of outlets/central kitchen
• Ensure smooth functioning of all departments (kitchen, service, stores)
• Monitor service quality, food quality, and operational efficiency

2. Team Leadership & Management

• Lead, train, and manage cross-functional teams
• Ensure proper staffing, scheduling, and productivity
• Conduct performance reviews and drive team development

3. Process & Quality Control