Role: Operations Manager Location: Atlanta, GA Job Type: Hybrid In-Office: Tue – Thu About the Role We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities expertise, Infosys McCamish platform proficiency, and bilingual fluency in Spanish or Portuguese are mandatory requirements. Key Responsibilities Client Governance — Manage SLAs, risks, and executive reporting; partner with senior client stakeholders to shape the operational roadmap and resolve issues with clear root-cause actions. Operations Excellence — Standardize and improve SOPs to maintain accuracy, efficiency, and audit readiness; enforce financial controls and proactively close control gaps. Platform & Technology — Leverage the Infosys McCamish platform to optimize throughput and complia...