Act as a support liaison for the Sales team during the client onboarding phase, assisting with data gathering and documentation.

Participate in client meetings to take detailed notes and help document supply chain requirements and challenges.

Support the Sales and senior operations team in reviewing client proposals for operational clarity and data completeness.

Assist senior specialists in analyzing simple logistics flows and translating them into clear, step‑by‑step draft procedures.

Maintain and update existing Standard Operating Procedure (SOP) documents, work instructions, and process maps under guidance.

Help ensure SOP documentation is organized, accessible, and aligns with basic company standards and client SLA requirements.

Support the rollout of new or updated processes by helping to prepare training materials, guides, and ...