Job Description
Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
Position Title:
Operations Executive (Freight Forwarding)
Working Location: Loyang
Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
Salary Package:
Basic Salary + AWS + Medical Benefits
Duration: Permanent Role
Key Responsibilities
Handle shipment documentation and plan collections and deliveries to meet deadlines.
Prepare and process shipment orders.
Follow up with customers on shipment status, build relationships, and assist with requests.
Maintain regular communication to understand and anticipate customer needs.
Ensure all job files are completed on time for monthly account closing.
Monitor and meet assigned KPIs.
Perform ad-hoc duties as assigned.
Qualifications
Minimum 2 years of freight forwarding experience.
Diploma/ITE in Logistics, Supply Chain, or related field.
Proficient in MS Office (Excel, ...