-Job description
The Network Specialist is responsible for the provision and/or 2nd/3rd line design / support of services on a national or Global network technology infrastructure.
This can include both the development of new functions and facilities and the on-going systems support of live systems.
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**Principal Accountabilities**
- Mets expectations of internal customers through delivery of high quality projects, meeting their needs and demonstrating the added value of service provided.
- Meets quality targets as assigned by ITID Management for Change, Service Levels and Problem Resolution times
- Identify and improve efficiency and potential improvements of Networks environment
- Communicating effectively with key business users regarding requirements
- Participate in the testing/piloting of new services/hardware.
Requirements
**Requirements**:
- General experience in IT support
- A broad understanding of IT hardware, software...